Commonly Asked Questions

HOW OFTEN SHOULD I HAVE THE TANK PUMPED?

Frequency depends on usage, size of tank & age of system. On average we suggest every 2 to 3 years. Should there only be 2 people in the house and are not home during the day; every 4 to 5 years should be fine. Should you have a household of 5 or more people or have frequent guests or parties; you should have the tank pumped yearly to be safe. Older septic systems benefit from more frequent pumpings during rainy times of the year. Ask your septic professional at the time of pumping for a recommendation.

HOW DO I KNOW WHEN I AM DUE FOR PUMPING?

A standard septic tank is just a box in the ground. Septic tanks themselves do not have alarms or any other indicator to tell you when to have pumping. We recommend getting on a regular schedule based on your septic professional’s recommendation, then keep in mind any usage changes in your household.

WHAT HAPPENS IF I DO NOT PUMP THE TANK?

The worst consequence is septic system failure. The solids buildup in the septic tank to the point where solids are allowed to exit the tank and clog the septic field lines. Likewise, substantial solids can accumulate in front of the tank at the mainline and cause the septic to back up into the house. The septic tank acts as a filter to collect the solids. And just like any filter; it needs to be cleaned on a regular basis.

WHAT DOES SEPTIC PUMPING CONSIST OF?

We vacuum EVERYTHING out of the tank but a few inches. This means both the liquid and SOLIDS. State code states to leave a few inches of liquid in the bottom of the tank. This guarantees the presence of live bacteria. It is counterproductive to have the tank power washed or sanitized after pumping. Our technicians also check the tank and advise of any deterioration, advise if the operating level is proper, check the outlet baffle (if accessible) and ask the homeowner to flush the toilets prior to closing the tank. They can then confirm the flow of water from the house to the tank is proper.

I HAVE AN ALARM GOING OFF THAT IS FOR THE SEPTIC, WHAT IS IT FOR?

An alarm for your septic is for some type of pump. Either your septic system has a lift station or some type of aerobic unit. Most alarms have a “SILENCE” button to shut off the horn. Shutting off the horn does not solve the reason why the alarm went off. You should call your septic professional as soon as possible and tell them what the alarm box says. They can then advise on service.

I’M HAVING A PARTY, SHOULD I HAVE THE TANK PUMPED?

Depending on the size of the party; you may want to just have the tank pumped before or after the party or both. Should the party consist of 50, 100 or more; we advise getting porta-potties. Your residential septic system is not designed for this much usage in a short period of time.

DO YOU PERFORM INSPECTIONS TO SATISFY MY VILLAGE OR COUNTY?

YES. Some Villages such as North Barrington and Tower Lakes have ordinances requiring regular septic pumping maintenance and have an inspection form they require to be filled out by a licensed professional. Please give us a call, we are licensed to provide this service.
Should your septic system consist of some type of aerobic unit; some counties as well as the manufacturer of the unit require maintenance contracts consisting of 2 visits in one calendar year. Please see our website under Service Contracts for a list of units we service, then give us a call.

DO YOU PERFORM SEPTIC INSPECTIONS FOR REAL ESTATE TRANSACTIONS?

No. We are septic maintenance company. We advise contacting a Sanitarian licensed by the state for an inspection. Should the Sanitarian find septic pumping or minor repairs necessary; please give us a call.

FOR FURTHER ANSWERS TO QUESTIONS; PLEASE SEE TIDY TANK TIPS.